Client: Minnesota IMPLAN Group, Inc.

Domain: http://www.implan.com/

Industry: Economic Impact Analysis

Reside Services Utilized: Web Site Design, Development, E-Commerce

Situation: Minnesota IMPLAN Group, Inc (MIG, Inc) is the developer of the IMPLAN® economic impact modeling system - a software tool used to do in-depth examinations of state, county or multi-county regions.  The company's original site was built in 1995.  Following years of updates to this site, MIG contracted with Reside to bring a fresh look and feel to their online image.  In addition, the group was looking to utilize the web site as a more sophisticated sales tool.  E-commerce was needed to support the new and ongoing orders of the company's product line, training sessions, and data files.  MIG was also planning to add a number of resources to the site, including product support, and other related information.

Solution: Reside re-vamped the company's web site with a new design, supported on the back-end by Reside's Dynamic Fusebox, which allows MIG, Inc to easily manage their site's content.  An appropriate e-commerce solution was selected to support the company's 6,000+ products and services, and the company sees daily transactions submitted through the site: the first of which occurred within two hours of the site's launch.

The site also offers tools to support customer service, including: an online bulletin board for customer informational exchanges, a custom-built consultant locator database, and a knowledge base to answer frequently asked questions.

The next phase of the project will include an integration of the e-commerce component with the company's existing QuickBooks accounting system.

Result: "Reside provided excellent service with their web site development for our company. We were able to greatly expand our sales and product support with the new site. I am very impressed with our ability to easily add or change pages on our site as well as managing our new on-line ordering system. I would highly recommend Reside to anyone looking to create a web presence."
-- Scott Lindall, President, Minnesota IMPLAN Group, Inc.